Hunter St. Hospitality is part of Urban Purveyor Group Pty Ltd.&nbsp;Hunter St. Hospitality is a leading Australian hospitality group, operating a diverse portfolio of over 40 venues across Sydney, Melbourne, Perth and other key markets.&nbsp;Its brands include internationally recognised Rockpool Bar &amp; Grill and The Cut Bar &amp; Grill, critically acclaimed Spice Temple and Saké Restaurant &amp; Bar, as well as Bar Patrón, 24 York, The Collective, Fratelli Fresh, El Camino Cantina, The Bavarian, Munich Brauhaus, Winghaus and SLICE.We are searching for our next leader with roles available as General Manager, Restaurant Manager &amp; Assistant Restaurant Manager at:<ul><li>Rockpool Sydney&nbsp;</li><li>Sake Restaurant &amp; Bar The Rocks</li></ul><h3 style="margin-left:0px;">Benefits</h3><ul><li>Competitive remuneration &amp; bonus incentives&nbsp;</li><li>Training, development, and career progression opportunities&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Supportive leadership and team environment&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Employee Assistance Program&nbsp; &nbsp; &nbsp;&nbsp;</li><li>Food, Beverage and private health insurance discounts</li><li>Grow within one of the largest hospitality groups in Australia</li></ul>&nbsp;<h3 style="margin-left:0px;">Task &amp; responsibilities</h3><ul><li>Oversee daily operations to ensure high-quality service, food, and guest satisfaction.</li><li>Manage and lead staff, including hiring, training, scheduling, and performance evaluations.</li><li>Maintain brand standards and ensure a premium dining experience consistent with the restaurant’s reputation.</li><li>Coordinate with chefs and kitchen staff to ensure menu quality, seasonal updates, and inventory management.</li><li>Handle guest relations, resolving complaints and ensuring exceptional customer service.</li><li>Ensure compliance with health, safety, and sanitation regulations.</li><li>Liaise with suppliers and vendors to secure quality products and negotiate favorable terms.</li></ul>&nbsp;<h3 style="margin-left:0px;">Qualification &amp; experience</h3><ul><li>FOH Operations: A minimum of 2 years experience in managing front of house operations.</li><li>Guest Experience Development: Expertise in crafting unique and memorable moments and coaching the team to do the same.&nbsp;</li><li>Venue Management: Experience with opening and closing procedures, including cashing up and securing the venue.</li><li>Hands-On Leadership: A leader who leads by example, with a focus on guest experience and supporting the team with lunch and dinner service periods</li><li>Staff Mentorship: A passion for developing and mentoring a team</li></ul><h4 style="margin-left:0px;">&nbsp;</h4>About CompanyHunter St. Hospitality is a leading Australian hospitality group, operating a diverse portfolio of over 40 venues across Sydney, Melbourne, Perth and other key markets. The group brings together some of the country’s most awarded and highly regarded dining destinations alongside vibrant, crowd-favourite restaurants, delivering exceptional experiences for a broad range of guests and occasions.With a legacy in Australian hospitality dating back to 1976, Hunter St. Hospitality continues to expand its national presence, underpinned by a long-standing commitment to culinary expertise, service excellence and genuine hospitality.

Hospitality & Tourism

Annual

Hunter St. Hospitality is a leading hospitality group, operating a diverse portfolio of over 40 venues across Australia

Restaurant Management - Hunter St. Hospitality- Sydney

Full time

Hunter St. Hospitality is part of Urban Purveyor Group Pty Ltd.&nbsp;Established in Sydney and with a cult following Australia-wide, Hunter St. Hospitality is a collective of unique dining concepts, which provides a unique opportunity for longer-term career moves around the business and the exploration of diverse culinary experiences.Contract Type: Permanent/ Full TimeSalary $76,515 – $85,000 pending qualifications and experience <h3>Benefits</h3>We will give you the skills, training, and mentorship from the best in the hospitality industry to help you build the career you’ve always wanted.• Competitive remuneration &amp; bonus incentives• Training, development, and career progression opportunities• Supportive leadership and team environment• Employee Assistance Program• Food, Beverage and private health insurance discounts• Grow within one of the largest hospitality groups in Australia <h3>Task & responsibilities</h3>Food preparation, support &amp; train the kitchen hand team &amp; produce high quality dishes• Working within a high performing team to deliver high quality products and a smooth service• Creating memorable and personalised experiences for our guests in a casual setting• Ensuring Food Safety &amp; Hygiene procedures are followed <h3>Qualification & experience</h3>Previous experience in a commercial kitchen within a casual dining environment• A Culinary Professional that can deliver exceptional service• Exceptional knowledge of food safety &amp; hygiene• Flexibility to work across a rotating roster, including weekends and late nights

Opportunities available for Cooks at all Hunter St. Hospitality brands across Mackay area!

Cook - Hunter St. Hospitality Mackay

Hunter St. Hospitality is part of Urban Purveyor Group Pty Ltd.Hunter St. Hospitality are looking for an experienced Butcher to join the team! <h3>Benefits</h3><ul><li>We will give you the skills, training, and mentorship from the best in the hospitality industry to help you build the career you’ve always</li></ul>&nbsp;dreamed of.<ul><li>Competitive remuneration &amp; bonus incentives</li><li>Training, development, and career progression opportunities</li><li>Employee Assistance Program</li><li>Grow within one of the leading hospitality groups in Australia&nbsp;</li></ul>If you're ready to take your skills to the next level and be part of one of Sydney’s most celebrated dining experiences, we’d love to hear from you! <h3>Task & responsibilities</h3><ul><li>We will give you the skills, training, and mentorship from the best in the hospitality industry to help you build the career you’ve always</li></ul>&nbsp;dreamed of.<ul><li>Competitive remuneration &amp; bonus incentives</li><li>Training, development, and career progression opportunities</li><li>Employee Assistance Program</li><li>Grow within one of the leading hospitality groups in AustraliaIf you're ready to take your skills to the next level and be part of one of</li></ul>&nbsp;Sydney’s most celebrated dining experiences, we’d love to hear from you! <h3>Qualification & experience</h3><ul><li>Proven experience as a butcher, preferably in a high-end or fine dining environment</li><li>Strong knowledge of different meat cuts, preparation techniques, and butchering tools</li><li>Passionate about high-quality produce and maintaining excellence in food preparation</li><li>Excellent attention to detail, with the ability to work efficiently in a fast-paced environment</li><li>Strong communication and teamwork skills</li><li>Ability to work in a highly collaborative and dynamic kitchen environment</li></ul>

Hunter St. Hospitality are looking for an experienced Butcher to join the team!

Butcher - Hunter St. Hospitality Sydney

Rockpool Bar &amp; Grill is part of Urban Purveyor Group Pty Ltd.&nbsp;We’re seeking an experienced General Manager&nbsp;who thrives in a fast-paced, high-end environment and can lead our talented floor team to deliver exceptional guest experiences every day. We need someone who is not just reactive but proactive — someone who embraces challenges. <h3>Benefits</h3><ul><li>Career Development: Receive mentorship and training from some of the best in the industry to elevate your career.</li><li>Career Progression: We offer ample opportunities for advancement within a high-profile hospitality group.</li><li>Employee Perks: Enjoy discounts of food and beverage as well as private health insurance.</li><li>Supportive Environment: We prioritize your well-being with an Employee Assistance Program and ongoing professional development.</li></ul> <h3>Task & responsibilities</h3><ul><li>Oversee daily operations to ensure high-quality service, food, and guest satisfaction.</li><li>Manage and lead staff, including hiring, training, scheduling, and performance evaluations.</li><li>Maintain brand standards and ensure a premium dining experience consistent with the restaurant’s reputation.</li><li>Coordinate with chefs and kitchen staff to ensure menu quality, seasonal updates, and inventory management.</li><li>Handle guest relations, resolving complaints and ensuring exceptional customer service.</li><li>Ensure compliance with health, safety, and sanitation regulations.</li><li>Liaise with suppliers and vendors to secure quality products and negotiate favorable terms.</li></ul> <h3>Qualification & experience</h3><ul><li>Premium FOH Operations: Proven experience in managing premium front of house operations, with a strong focus on high-end service and guest experience innovation.</li><li>Guest Experience Development: Expertise in crafting unique and memorable moments and coaching the team to do the same. Work closely with the events coordinator and reservations team to ensure VIP programs are innovative and meaningful and events are executed seamlessly&nbsp;</li><li>Versatile Leadership: Ability to manage and support the wine and bar teams during busy service and ensure the floor runs smoothly alongside the front-of-house team.</li><li>Venue Management: Experience with opening and closing procedures, including cashing up and securing the venue.</li><li>Hands-On Leadership: A leader who leads by example, with a focus on guest experience and supporting the team with lunch and dinner service periods</li><li>Staff Mentorship: A passion for developing and mentoring a team</li></ul>

We’re seeking an experienced General Manager who thrives in a fast-paced, high-end environment and can lead our talented floor team.

General Manager - Rockpool Bar & Grill Perth

About The RoleBaobab Care pty ltd is seeking 10 Aged or Disabled Carers in&nbsp; Kalgoorlie, WA and it's surroundings who will provide direct personal care and support to elderly persons and people with disability in accordance with individual care plans. The role supports clients’ physical wellbeing, emotional health, independence and social participation while maintaining compliance with NDIS Practice Standards and aged care regulations.&nbsp;Job ResponsibilitiesAssisting clients with personal care including bathing, dressing, grooming and toiletingSupporting mobility and transfers using appropriate manual handling techniquesAssisting with meal preparation and feeding where requiredMonitoring health conditions and reporting changes to supervisors or healthcare professionalsMaintain accurate records, including daily progress notes, incident reports and care documentation&nbsp;Administering or assisting with medication under supervision and in line with care plansSupporting clients with domestic tasks including cleaning, laundry and shoppingProvide emotional support, companionship and social interaction to enhance quality of life&nbsp;Implementing individualised care plans and behaviour support strategiesMaintaining accurate daily progress notes, incident reports and documentationSupporting clients to access community activities and appointmentsEnsure compliance with NDIS Practice Standards, WHS and safeguarding requirements&nbsp;Essential RequirementsAQF Certificate III or higher qualification in Individual Support, Disability, Aged Care or related field or work experience equivalent of formal qualificationMinimum 2 years relevant experience in aged care or disability supportKnowledge of person-centred care principlesUnderstanding of NDIS Practice Standards and safeguarding requirementsCurrent National Police ClearanceNDIS Worker Screening CheckWorking With Children Check (if required)Current First Aid &amp; CPRValid Drivers Licence&nbsp;Full-time positions in &nbsp;Kalgoorlie, WA and it's surroundingsApplications &nbsp;runs for 30 days from date of advertisement&nbsp;&nbsp;&nbsp;&nbsp;

Community Services & Development

Baobab Care Pty Ltd seeks caring Aged or Disabled Carers (10 postions) to empower clients and support meaningful living in Geraldton & Kalgoorlie

Aged or Disabled Carer (10 positions)

Subway Hoppers Crossing is seeking an experienced and motivated Store Manager to lead our restaurant operations and ensure exceptional customer service, team performance, and business growth. This is an exciting opportunity for an individual with strong leadership skills and a passion for retail and food service management.<h3>Key Responsibilities</h3><ul><li>Plan, organise, direct and coordinate the overall operations of the Subway store.</li><li>Manage daily store activities to ensure efficient and profitable business performance.</li><li>Monitor sales performance, prepare reports, and implement strategies to achieve revenue and profitability targets.</li><li>Maintain high standards of customer service and ensure customer satisfaction.</li><li>Recruit, train, supervise, and evaluate staff performance.</li><li>Develop employee rosters and manage staffing levels to meet operational requirements.</li><li>Oversee stock ordering, inventory control, stock rotation, and minimise wastage.</li><li>Ensure compliance with food safety, workplace health and safety, and company policies.</li><li>Monitor budgets, expenses, and financial performance of the store.</li><li>Resolve customer complaints and operational issues in a timely and professional manner.</li><li>Implement promotional activities and marketing initiatives to drive sales growth.</li><li>Liaise with suppliers and ensure adequate stock levels are maintained at all times.</li><li>Maintain store presentation, cleanliness, and operational standards in accordance with Subway brand requirements.</li></ul><h3>Skills and Experience Required</h3><ul><li>Relevant qualification in Business, Retail Management, Hospitality Management, or a related field, or at least three years of relevant managerial experience.</li><li>Proven experience in retail, quick-service restaurant, or food service management.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and customer service abilities.</li><li>Experience in budgeting, stock control, and financial reporting.</li><li>Ability to work in a fast-paced environment and manage multiple priorities.</li><li>Sound understanding of workplace health and safety and food safety requirements.</li><li>Strong problem-solving and decision-making skills.</li><li>Proficiency in point-of-sale systems and basic computer applications.</li></ul><h3>What We Offer</h3><ul><li>Competitive salary package of $80,000 plus 12% superannuation.</li><li>Long-term career development opportunities.</li><li>Supportive and dynamic work environment.</li><li>Opportunity to lead a well-established Subway restaurant.</li></ul>If you believe you have the skills, experience, and enthusiasm to excel in this role, we encourage you to apply with your current resume and cover letter.

Retail & Consumer Products

Lead a High-Performing Subway Team and Drive Store Success in Hoppers Crossing – Competitive Salary, Career Growth & Leadership Opportunity!

Store Manager

John&nbsp;Kweh&nbsp;Pty&nbsp;Ltd&nbsp;solely&nbsp;operates&nbsp;a&nbsp;Malaysian&nbsp;and&nbsp;Indonesian&nbsp;Restaurant,&nbsp;located&nbsp;in&nbsp;Rundle&nbsp;Place,&nbsp;Adelaide,&nbsp;SA.&nbsp;As&nbsp;we’re&nbsp;opening&nbsp;another&nbsp;new&nbsp;restaurant&nbsp;in&nbsp;tea&nbsp;tree&nbsp;plaza,&nbsp;we’re&nbsp;looking&nbsp;for&nbsp;a&nbsp;retail&nbsp;Manager&nbsp;to&nbsp;start&nbsp;ASAP.The&nbsp;Retail&nbsp;Manager&nbsp;will&nbsp;be&nbsp;responsible&nbsp;for&nbsp;overseeing&nbsp;the&nbsp;daily&nbsp;operations&nbsp;of&nbsp;our&nbsp;restaurants,&nbsp;ensuring&nbsp;high&nbsp;standards&nbsp;of&nbsp;customer&nbsp;service,&nbsp;product&nbsp;quality,&nbsp;and&nbsp;staff&nbsp;performance.&nbsp;The&nbsp;role&nbsp;involves&nbsp;managing&nbsp;both&nbsp;front-of-house&nbsp;and&nbsp;back-of-house&nbsp;activities,&nbsp;maintaining&nbsp;profitability,&nbsp;and&nbsp;implementing&nbsp;business&nbsp;strategies&nbsp;aligned&nbsp;with&nbsp;company&nbsp;goals.Key&nbsp;Responsibilities·Oversee&nbsp;the&nbsp;daily&nbsp;operation&nbsp;of&nbsp;food&nbsp;stores&nbsp;to&nbsp;ensure&nbsp;efficiency&nbsp;and&nbsp;profitability.·Manage&nbsp;both&nbsp;food&nbsp;outlets&nbsp;to&nbsp;meet&nbsp;the&nbsp;company’s&nbsp;targets,&nbsp;standards,&nbsp;and&nbsp;policies.·Arrange&nbsp;the&nbsp;purchasing&nbsp;and&nbsp;pricing&nbsp;of&nbsp;goods&nbsp;according&nbsp;to&nbsp;budget&nbsp;and&nbsp;business&nbsp;objectives.·Monitor&nbsp;and&nbsp;manage&nbsp;financial&nbsp;transactions,&nbsp;budgets,&nbsp;and&nbsp;cost&nbsp;controls.·Conduct&nbsp;marketing&nbsp;activities,&nbsp;analyse&nbsp;and&nbsp;interpret&nbsp;hospitality&nbsp;trends,&nbsp;and&nbsp;identify&nbsp;growth&nbsp;opportunities&nbsp;in&nbsp;the&nbsp;Adelaide&nbsp;market.·Ensure&nbsp;the&nbsp;quality&nbsp;and&nbsp;consistency&nbsp;of&nbsp;all&nbsp;food&nbsp;and&nbsp;beverage&nbsp;items.·Maintain&nbsp;a&nbsp;high&nbsp;level&nbsp;of&nbsp;customer&nbsp;service,&nbsp;ensuring&nbsp;all&nbsp;staff&nbsp;deliver&nbsp;positive&nbsp;guest&nbsp;experiences.·Manage&nbsp;staff&nbsp;performance,&nbsp;including&nbsp;recruitment,&nbsp;training,&nbsp;and&nbsp;supervision.·Conduct&nbsp;staff&nbsp;meetings&nbsp;to&nbsp;communicate&nbsp;goals,&nbsp;updates,&nbsp;and&nbsp;new&nbsp;initiatives.·Interview&nbsp;potential&nbsp;staff&nbsp;members&nbsp;and&nbsp;assist&nbsp;in&nbsp;the&nbsp;onboarding&nbsp;process.·Promote&nbsp;and&nbsp;advertise&nbsp;the&nbsp;business&nbsp;through&nbsp;social&nbsp;media&nbsp;and&nbsp;local&nbsp;marketing&nbsp;initiatives.·Review&nbsp;and&nbsp;discuss&nbsp;the&nbsp;business’s&nbsp;performance&nbsp;and&nbsp;operational&nbsp;issues&nbsp;with&nbsp;team&nbsp;members.·Consult&nbsp;with&nbsp;customers&nbsp;to&nbsp;ensure&nbsp;satisfaction&nbsp;with&nbsp;meals&nbsp;and&nbsp;services&nbsp;provided.·Monitor&nbsp;competitor&nbsp;activities&nbsp;and&nbsp;adjust&nbsp;operations&nbsp;accordingly&nbsp;to&nbsp;maintain&nbsp;competitiveness.·Maintain&nbsp;up-to-date&nbsp;knowledge&nbsp;of&nbsp;the&nbsp;restaurant&nbsp;and&nbsp;hospitality&nbsp;industry&nbsp;trends.·Manage&nbsp;stock&nbsp;levels&nbsp;and&nbsp;maintain&nbsp;accurate&nbsp;inventory&nbsp;records.·Oversee&nbsp;ordering,&nbsp;receiving,&nbsp;and&nbsp;top-ups,&nbsp;ensuring&nbsp;proper&nbsp;documentation&nbsp;and&nbsp;cost&nbsp;control.·Prepare&nbsp;and&nbsp;manage&nbsp;staff&nbsp;rosters&nbsp;to&nbsp;ensure&nbsp;smooth&nbsp;day-to-day&nbsp;operations.·Supervise&nbsp;store&nbsp;cleanliness&nbsp;and&nbsp;ensure&nbsp;compliance&nbsp;with&nbsp;Work&nbsp;Health&nbsp;&amp;&nbsp;Safety&nbsp;(WHS)&nbsp;and&nbsp;food&nbsp;safety&nbsp;regulations.Skills&nbsp;&amp;&nbsp;Qualifications<ul><li>Diploma&nbsp;or&nbsp;higher&nbsp;qualification&nbsp;in&nbsp;Business,&nbsp;Retail,&nbsp;or&nbsp;Hospitality&nbsp;Management&nbsp;or&nbsp;three&nbsp;years&nbsp;of&nbsp;management&nbsp;experience&nbsp;in&nbsp;a&nbsp;food&nbsp;store&nbsp;or&nbsp;similar&nbsp;environment.</li><li>Strong&nbsp;leadership&nbsp;and&nbsp;communication&nbsp;skills.</li><li>Proven&nbsp;ability&nbsp;to&nbsp;manage&nbsp;budgets,&nbsp;sales&nbsp;targets,&nbsp;and&nbsp;operational&nbsp;efficiency.</li><li>Passion&nbsp;for&nbsp;customer&nbsp;service&nbsp;and&nbsp;multicultural&nbsp;cuisine,&nbsp;particularly&nbsp;Malaysian&nbsp;and&nbsp;Indonesian&nbsp;food.</li></ul>

Lead a dynamic retail team, drive store performance and build a rewarding career with opportunities for growth and development.

Retail manager

As a Chef de Partie, you will be responsible for managing your designated kitchen section, ensuring the preparation and presentation of high-quality dishes that reflect the standards and reputation of The National Hotel.Working closely with the Head Chef and Sous Chefs, you will contribute to daily kitchen operations while helping to maintain a positive, professional, and collaborative team culture.<h2>Key Responsibilities</h2><ul><li>Prepare and present menu items to a consistently high standard.</li><li>Manage your assigned section efficiently during service.</li><li>Ensure compliance with food safety, hygiene, and workplace health and safety requirements.</li><li>Assist with stock control, ordering, and minimising food waste.</li><li>Support the training and development of junior kitchen staff.</li><li>Maintain a clean, organised, and professional workstation.</li><li>Contribute ideas for menu development, specials, and seasonal offerings.</li><li>Work collaboratively with front-of-house and kitchen teams to deliver exceptional guest experiences.</li></ul><h2>About You</h2><ul><li>Previous experience as a Chef de Partie in a high-volume restaurant, hotel, or premium hospitality venue.</li><li>Strong understanding of modern Australian cuisine and contemporary food trends.</li><li>Excellent organisational and time-management skills.</li><li>Sound knowledge of food safety and HACCP principles.</li><li>Ability to perform under pressure while maintaining quality and consistency.</li><li>Positive attitude, strong work ethic, and a genuine passion for hospitality.</li><li>Availability to work evenings, weekends, and public holidays.</li></ul><h2>What We Offer</h2><ul><li>Competitive salary package based on experience.</li><li>Opportunity to work in one of Fremantle's most recognised hospitality venues.</li><li>Supportive and professional team environment.</li><li>Career growth and development opportunities within a respected hospitality group.</li><li>Staff discounts and employee benefits.</li><li>A workplace that values teamwork, creativity, and excellence.</li></ul>

Join the kitchen team at one of Fremantle's most iconic venues!

Chef de Partie

The Carpenter is responsible for carrying out a wide range of carpentry and construction activities to support the successful completion of residential and commercial building projects. The role involves interpreting plans and specifications, constructing and installing timber structures, fitting building components, and performing repair and maintenance work while ensuring compliance with quality and safety standards.The successful candidate will be responsible for preparing materials, measuring and marking construction layouts, assembling structural frameworks, installing doors and windows, repairing timber structures, and undertaking general carpentry duties as required. The Carpenter will work closely with supervisors and other trades to ensure projects are completed efficiently, safely, and to a high standard of workmanship.This position requires a relevant qualification, 1–3 years of industry experience, strong technical carpentry skills, attention to detail, and the ability to work effectively both independently and as part of a team. <h3>Benefits</h3><ul><li>Competitive salary package of $75,000–$85,000 plus superannuation.</li><li>Opportunity to work on a variety of residential and commercial construction projects.</li><li>Supportive and professional team environment.</li><li>Ongoing training and career development opportunities.</li><li>Stable full-time employment with a growing construction company.</li><li>Exposure to diverse building projects and modern construction techniques.</li><li>Positive workplace culture that values quality workmanship and teamwork.</li></ul> <h3>Task & responsibilities</h3><ul><li>Interpret construction plans, specifications, and technical drawings to determine project requirements, measurements, materials, and installation methods.</li><li>Measure, mark out, assemble, and install timber frameworks for walls, ceilings, roof structures, eaves, and other building components.</li><li>Construct and fit a range of structural and non-structural elements, including flooring systems, partitions, panelling, staircases, and external timber structures.</li><li>Install windows, doors, frames, and associated hardware such as locks, handles, hinges, and other fittings.</li><li>Perform maintenance, repair, and renovation work on existing timber structures by replacing damaged or deteriorated components.</li><li>Assemble and install temporary and permanent formwork used in concrete construction where required.</li><li>Ensure all carpentry work is completed in accordance with building codes, safety standards, and project specifications.</li><li>Operate and maintain hand tools, power tools, and carpentry equipment safely and effectively.</li><li>Work collaboratively with site supervisors, tradespeople, and subcontractors to ensure projects are completed on schedule.</li><li>Maintain a safe, clean, and organised work environment at all times.</li><li>Construct, erect, install, renovate, and repair structures and fixtures using timber, plywood, lightweight steel framing, plasterboard, and other construction materials.</li></ul> <h3>Qualification & experience</h3><ul><li>A relevant trade qualification in Carpentry, Building and Construction, or a related field.</li><li>1–3 years of relevant carpentry experience in the construction industry.</li><li>Sound knowledge of construction methods, building materials, and carpentry techniques.</li><li>Ability to read and interpret plans, drawings, and specifications.</li><li>Strong attention to detail and commitment to quality workmanship.</li><li>Good communication and teamwork skills.</li><li>Ability to work independently and manage tasks efficiently.</li><li>Understanding of workplace health and safety requirements.</li></ul>

Trades & Services

Join Osman Construction and build your future with a company that values quality workmanship, teamwork, and professional growth.

Carpenter

If you’ve ever rented a property as a landlord or as a tenant and thought ‘there has to be a better way’ then this role is for you!&nbsp;We’re looking for a full-time Customer Service Manager to help our customers and support our accelerated growth. The position will be based in our Bondi Junction office. Our NPS is consistently above 70%, we have a large and loyal base of customers, and we want to keep these incredibly high standards of service and support as we grow.&nbsp;We're after someone excited by the prospect of joining a PropTech business, who loves helping people and going the extra mile to make sure we exceed customer expectations. You’ll develop a deep understanding of the RentBetter platform and will be able to help solve problems with our customers.&nbsp;About the role:&nbsp;A typical day will see you take on some of the following:<ul><li>Developing guidelines for the customer support team and ensuring that the relevant policies are in place to support customers</li><li>Supporting the team to respond to customer needs via chat, email or phone</li><li>Managing continuous improvement of customer service metrics</li><li>Owning the customer journey from start to finish to ensure the customer outcome is achieved and that they resolve any issues</li><li>Providing direction to the team to ensure complex issues are escalated and logged accordingly for further enhancement of policies and procedures</li><li>Sharing product information, articles, helpful tips and industry research with customers</li><li>Enhancing our knowledge base and our product by identifying gaps in information and creating new documentation or processes as required &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>&nbsp;About You:You enjoy new challenges, are fast on your feet, and able to handle multiple tasks and priorities without getting flustered. You like helping people and have been waiting for the right opportunity to present itself so you can:&nbsp;<ul><li>Help solve customer inquiries, and then use that knowledge to help other customers solve it for themselves</li><li>Focus on the details and make sure nothing is overlooked and customers are getting the right outcomes</li><li>Learn new things, and also adapt to new scenarios as the product or customer circumstances change</li><li>Relevant qualifications at Diploma level or higher is desirable</li><li>3 years + of relevant work experience&nbsp;</li></ul>&nbsp;Salary will be between $79,000 - $89,000 plus superannuation depending upon experience.&nbsp;Customer service, real estate or technology industry experience will be beneficial, and if you are keen to apply, please send your resume as an expression of interest.&nbsp;

Real Estate & Property

Self-managing your rental property used to be hard. But not anymore. In fact, a third of Australian landlords are managing their own properties.

Customer Service Manager


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